Reference

Open k40 Privacy Policy

This page explains how k40 handles your account, device and payment data, why we keep it, and how you can ask for access or correction.

IndiaUPIPaytmPhonePe
k40 Open k40 Privacy Policy
CONTACT ROUTES

Switch to privacy contact paths

If you want a copy of your data, need a correction, or want to raise a privacy concern, use the contact paths below.

Email us Write to [email protected] from the email tied to your account and say which record…
Live chat Use chat for a quick privacy check on login history, cookie settings or payment…
Form submission Send the contact form when you want a written trail for a request or…
DATA SAFETY PRACTICE

Explore k40 data handling

We keep privacy handling close to the account flow. Data is collected only when it is needed for sign-in, payments, support or fraud checks.

Data we collect

We keep the contact, account and transaction details needed to run your profile, verify deposits or withdrawals, and answer support questions. We do not ask for more than the task requires.

Cookies and device use

Session cookies, browser type, device version and IP address help us remember your login state, spot unusual access and keep pages loading in the right language. You can clear cookies in your browser at any time.

Security checks

When you move money or change account details, we may ask for a code or document check so the request comes from you. That step protects the wallet and reduces mistaken changes.

Retention periods

We keep records only as long as we need them for account service, dispute handling, audits or legal duties. After that, we delete or archive them under our retention schedule.

How to ask for changes

Send a correction, access or deletion request from the email on your account and name the data field you want changed. Clear requests help us finish faster and avoid back-and-forth.

Contact and follow-up

If you want an update, reply on the same thread or use support chat with your ticket number. We confirm what we changed, what we kept and any reason a request could not be completed.

Open answers on your data

These answers cover what we collect, how long we keep it, how cookies work, and how you can ask for access or correction. If local law changes what we may share, we follow the rule that applies in your region and explain the limit in plain English. You can also use the contact paths above if you need a written reply for your account.

We collect the details needed to open and secure your account: name, contact fields, device data, transaction records, cookie data and any verification file you send. We do not ask for more than the request needs.

Those records help us confirm wallet activity, match the right account, answer support questions, and meet audit or legal duties. They also help us spot duplicate requests or suspicious changes before money moves.

Yes. Send a request through the contact paths and we will check your identity before sharing anything sensitive. Where local law permits, we can provide a copy or a summary of the data we hold.

Yes. Tell us what needs updating, such as your name, email address or phone number, and send the request from the email tied to the account. That helps us protect the profile from unrelated changes.

Cookies help us keep you signed in, remember language choices and reduce repeat logins. You can clear or block some cookies in your browser, although a few pages may then ask you to sign in again.

We keep data only for as long as we need it for service, dispute handling, audit or legal reasons. After that, we delete it or move it to an archived store with tighter access.

Use email or chat if you want a privacy update, a correction or a copy request handled by our team. We will reply with the next step and tell you if local law limits any part of the request.